FAQ's
Plan your Belitung adventure with confidence! Find answers to the most common questions our international guests ask. If you have more questions, just reach out via our contact form—we’re here to help.
We accept Wise, PayPal, and domestic bank transfers for international bookings. Payments are processed securely and confirmed promptly, giving you peace of mind so you can focus on planning your Belitung adventure.
Visa requirements depend on your nationality. Many countries, including Singapore, Australia, Malaysia, and the USA, are eligible for visa-free or visa-on-arrival entry. Please check the latest Indonesian immigration guidelines before traveling.
Yes! While our tours are priced in Indonesian Rupiah (IDR), many payment platforms allow conversion from your home currency at the current exchange rate. We also provide guidance for smooth international transactions.
We provide hassle-free pick-up and drop-off services from H.A.S. Hanandjoeddin Airport in Belitung. Comfortable, air-conditioned vehicles are included in most tour packages, so you can relax and enjoy the scenery without worrying about directions.
Absolutely. Our guides are fluent in English and are experienced in hosting international travelers. You’ll enjoy local insights, cultural stories, and hidden gems explained clearly in English.
Yes! Most of our tours are family-friendly. We can customize activities for children, and we advise parents on safety precautions for water sports, island hopping, and other adventures.
Light, breathable clothing, swimwear, sunscreen, a hat, and comfortable shoes. Don’t forget your camera—Belitung is famous for its crystal-clear waters and photogenic granite landscapes!
Wi-Fi is available at many hotels and cafes, but some remote islands have limited coverage. We recommend offline maps and a local SIM card for uninterrupted access.
Yes! We pride ourselves on crafting personalized experiences. Whether you want a romantic getaway, family adventure, or photography tour, we tailor the trip to your interests and pace.
Local expertise, seamless logistics, and genuine hospitality. We bring the best of Belitung to you: hidden beaches, pristine islands, authentic cuisine, and unforgettable experiences—all with zero stress.